Privacy Policy

Introduction

Welcome to https://rgvtruckperformance.rgv4x4shop.com (hereafter referred to as “RGV Truck Performance” or “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from our website visitors, users, and subscribers (hereinafter referred to as “Personal Data”). Our goal is to be transparent about how we handle your data while adhering to relevant data protection laws worldwide.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://rgvtruckperformance.rgv4x4shop.com
Mobile applications and services provided by RGV Truck Performance
Any other digital platforms or services under our control that link to this Privacy Policy

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any Personal Data.

Processing Activities

This policy outlines the ways in which RGV Truck Performance processes Personal Data when:

You use our applications, sign up for accounts, or access our services as an authorized user.
You visit our websites and interact with their content, including by providing feedback or making purchases.
We communicate with you via email, phone, or text messages for marketing, transactional, or other purposes.

Personal Data Collection

We collect various categories of Personal Data, which can include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Credit card numbers, billing addresses, payment history, and other financial data used for processing transactions.
Financial Information: Bank account details, investment portfolios (if applicable), and financial transaction records.
Purchase Information: Products or services bought, order history, and related details.
Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and operating system data from your mobile devices when you use our apps.
Location Data: Geographic coordinates and location-based services data if you choose to enable these features.
Feedback and Reviews: Comments, ratings, and suggestions provided by users regarding our products or services.
Social Media Information: Data from social media platforms (if connected) such as your public profile information, user ID, and preferences.
Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We obtain this data through direct input by users, automatic data collection technologies (like cookies and tracking pixels), and third-party service providers who assist us in delivering services or analyzing user interactions.

Cookies

RGV Truck Performance uses various types of cookies to enhance your online experience and improve our services:

Strictly Necessary Cookies: Essential for navigating our website, ensuring basic functionalities, and allowing secure connections.
Preference Cookies: Remembering user preferences, such as language settings or display options, to provide a personalized experience.
Analytics Cookies: Tracking aggregated data about visitors’ behavior on our sites, helping us understand and improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data and its use. Once the purpose for which the data was collected is no longer relevant, we delete or anonymize it to prevent direct identification.

Security Measures

RGV Truck Performance has implemented robust security measures to protect your Personal Data:

We employ encryption for data at rest and in transit to safeguard sensitive information.
Our third-party service providers are required to maintain strict confidentiality and adhere to our privacy standards.
Regular security audits and vulnerability assessments help us identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and notify you accordingly.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

Access: The right to request access to and receive a copy of the Personal Data we hold about you.
Rectification: The ability to request corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The option to request the deletion of your Personal Data, subject to certain legal exceptions.
Restriction: Limiting the use or processing of your data under specific circumstances.
Portability: Receiving a copy of your Personal Data in a structured, commonly used format and having it transferred to another controller.
Objection: Objecting to the processing of your data for specific purposes, including marketing.
Non-Discrimination: The right to be free from discrimination when exercising any of your privacy rights.

To exercise these rights or file complaints, please contact our Data Privacy Team at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

RGV Truck Performance reserves the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or this Privacy Policy:

Email: [email protected]
Address: RGV Truck Performance, [Street Address], [City, State, ZIP Code]